Privacy Policy

Last updated: 17 November 2025

This Privacy Policy explains how Study With Pride ("we", "us", "our") collects and uses personal data when you use our website studywithpride.com and our services as an international student recruiting agency based in Spain.

We process personal data in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), and
  • Spanish data protection laws, including the Ley Orgánica 3/2018 (LOPDGDD).

By using our website or services, you acknowledge that you have read this Privacy Policy.

1. Data Controller

Controller: Study With Pride (international student recruiting agency)

Location: Spain

Website: https://studywithpride.com

Email (data protection / privacy): privacy@studywithpride.com

If you have any questions about this Privacy Policy or our data practices, you can contact us at the email address above.

2. Categories of Personal Data We Collect

We may collect and process the following categories of data:

1. Identification and contact details

  • Name, surname
  • Email address
  • Phone number (including WhatsApp if provided)
  • Country of residence / nationality

2. Academic and professional information

  • Current level of education
  • Grades / transcripts (when voluntarily provided)
  • English or other language proficiency
  • Intended field of study, preferred destination, desired start date
  • CV or résumé (if you upload it)

3. Application and recruitment information

  • Information needed to assess eligibility for study programs
  • Information shared with universities, colleges, language schools or partner institutions
  • Notes from counseling sessions, emails, and communications about your profile and preferences

4. Technical and usage data

  • IP address
  • Browser type and version, device type, operating system
  • Pages visited, date and time of visits, clickstream data
  • Cookies and similar technologies

5. Marketing and communication preferences

  • Your subscription status to newsletters, email campaigns, WhatsApp communications, SMS or similar channels
  • Records of marketing messages sent and engagement

3. How We Collect Your Data

1. Directly from you

When you:

  • Fill out contact or inquiry forms on our website
  • Register for a consultation, webinar, event, or online meeting
  • Communicate with us via email, WhatsApp, social networks, or phone
  • Submit documents for study counseling or application purposes

2. Automatically

When you browse our website (through cookies, analytics tools, server logs)

3. From third parties

  • Referrals from partner agencies, education agents, schools, or other intermediaries
  • Updates from partner universities or colleges regarding application status

4. Purposes and Legal Bases of Processing

4.1. Providing our services and responding to inquiries

Purpose:

  • To respond to your questions or requests
  • To provide personalized guidance on study programs abroad
  • To schedule and conduct counseling sessions

Legal bases: Performance of a contract (Art. 6(1)(b) GDPR), Legitimate interest (Art. 6(1)(f) GDPR)

4.2. Student recruitment and application support

Purpose:

  • To evaluate your profile and match you with suitable study programs
  • To help you complete and submit applications to educational institutions
  • To support you with documentation for admission or visa processes

Legal bases: Performance of a contract (Art. 6(1)(b) GDPR), Legitimate interest (Art. 6(1)(f) GDPR), Consent when required (Art. 6(1)(a) GDPR)

4.3. Marketing and communications

Purpose:

  • To send you information about study opportunities, scholarships, events
  • To carry out satisfaction surveys and collect feedback

Legal bases: Your consent (Art. 6(1)(a) GDPR), Legitimate interest (Art. 6(1)(f) GDPR)

4.4. Website operation, security and analytics

Purpose:

  • To operate, maintain and secure our website
  • To understand user interactions and improve usability
  • To protect against fraud, abuse, or security incidents

Legal bases: Legitimate interest (Art. 6(1)(f) GDPR), Consent for non-essential cookies (Art. 6(1)(a) GDPR)

5. International Data Transfers

As an international student recruiting agency, we regularly share personal data with educational institutions and partners located outside the European Economic Area (EEA).

When your personal data is transferred outside the EEA, we will ensure that an adequate level of protection is provided by:

  • Transferring data only to countries with adequate protection recognized by the European Commission, or
  • Using standard contractual clauses (SCCs) approved by the European Commission, or
  • Relying on appropriate safeguards or specific derogations under the GDPR

6. Data Sharing and Recipients

We may share your personal data with:

1. Educational institutions and partners

  • Universities, colleges, language schools, foundation programs
  • Local or international recruitment partners or agents

2. Service providers

  • IT hosting providers, CRM / communication platforms
  • Email and marketing services
  • Cloud and storage providers, analytics tools

3. Professional advisors and authorities

  • Lawyers, accountants, auditors, or consultants (where necessary)
  • Public authorities or courts, when required by law

We do not sell your personal data.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this Policy.

In general:

  • Inquiries and counseling: 2–5 years after our relationship ends
  • Application records: Duration necessary to manage your admission and required legal periods
  • Marketing data: Until you withdraw consent or object to processing
  • Technical data: Periods set in our cookie and analytics configuration

8. Your Rights Under the GDPR

You have the following rights:

1. Right of access

Obtain confirmation as to whether we process your personal data and receive a copy.

2. Right to rectification

Request the correction of inaccurate or incomplete personal data.

3. Right to erasure ("right to be forgotten")

Request deletion when data is no longer necessary, when you withdraw consent, or when processing is unlawful.

4. Right to restriction of processing

Request that we restrict processing in certain cases.

5. Right to data portability

Receive your data in a structured, machine-readable format.

6. Right to object

Object to processing based on legitimate interests, especially for direct marketing.

7. Right to withdraw consent

Withdraw consent at any time when processing is based on consent.

To exercise any of these rights, please contact us at: privacy@studywithpride.com

9. Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with data protection laws, you have the right to lodge a complaint with the competent supervisory authority.

In Spain, this is the Agencia Española de Protección de Datos (AEPD):
Website: https://www.aepd.es

You may also have the right to complain to your local data protection authority if you reside in another EU/EEA country.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Ensure the basic functioning of the site
  • Remember your preferences
  • Analyze site usage and improve our content and marketing

Where required by law, we will request your consent before placing non-essential cookies. You can manage your preferences through our cookie banner or your browser settings.

11. Automated Decision-Making and Profiling

We do not use automated decision-making that produces legal effects concerning you or similarly significantly affects you within the meaning of Article 22 GDPR.

We may perform limited profiling for marketing segmentation and to recommend study programs based on your interests, but such profiling does not result in automated decisions with significant effects. You always have the right to object to profiling for direct marketing purposes.

12. Data Security

We take appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. These measures may include:

  • Access controls and authentication
  • Encryption and secure transmission where appropriate
  • Regular backups and monitoring
  • Internal policies and training on data protection

However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

13. Data of Minors

Our services are primarily directed at individuals who are at least 16 years old (or the local age of digital consent in their country). If you are under that age, you should only provide personal data with the consent of your parent or legal guardian.

If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or in applicable laws. When we make material changes, we will post the updated Policy on our website with a new "Last updated" date.

We encourage you to review this Policy periodically to stay informed about how we process your personal data.

15. Contact

For any questions, requests regarding your rights, or concerns about privacy, you can contact us at:

Study With Pride – Data Protection

Email: privacy@studywithpride.com

Website: https://studywithpride.com